Once orders are made, please allow 2 to 5 days to process the order. Orders will be shipped out within 2-3 business days using USPS First Class Mail. A tracking number will be provided. Currently, we only ship within the U.S. We do not offer refunds.

However, we are happy to exchange your extensions as long as they are unused and unopened (gold ties must be intact). Please email info@jtorryhair.com to initiate an exchange – exchange shipping costs are not included.

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